Terms of Use

General Terms and Conditions (GTC) for the Rental of a Holiday Apartment

1. Scope These General Terms and Conditions apply to all contracts for the rental of the holiday apartment Alpinum Residence Lungau, owned by Elisabeth Stürzer-Punz and Alfred Stürzer, between the lessor and the tenant.

2. Conclusion of Contract The contract is concluded upon the lessor’s booking confirmation. The tenant commits to paying the agreed rental price.

3. Services The holiday apartment is rented for overnight stays and self-catering. Additional services (e.g., final cleaning, towels) are included in the rental price.

4. Payment The rental price must be paid as agreed. In case of non-payment, the lessor may withdraw from the contract.

5. Arrival / Departure The holiday apartment is available to the tenant from 4:00 p.m. on the day of arrival and must be vacated by 9:30 a.m. on the day of departure.

6. Cancellation In case of cancellation by the tenant, the following conditions apply: Free of charge up to 30 days before arrival, 50% of the rental price up to 14 days before arrival, 100% of the rental price thereafter. 

Deviations are possible in writing.

7. Tenant’s Obligations The tenant undertakes to treat the holiday apartment and its inventory with care. Pets are only allowed after prior agreement. Smoking is not permitted inside. Smoking is allowed in the outdoor areas (terrace and garden). Windows and doors must be kept closed to prevent smoke from entering indoor spaces.

8. Liability The lessor is only liable for damages caused intentionally or by gross negligence. The lessor assumes no liability for the tenant’s personal belongings.

9. House Rules The tenant agrees to comply with the house rules, which will be sent prior to arrival.

10. Data Protection Personal data will be treated confidentially and used only for processing the rental contract.

11. Jurisdiction Austrian law applies to disputes. The place of jurisdiction is the lessor’s registered office.